We do not give credit for early returns you will be charged for the period booked.
Payment is required at the time of booking by credit card or bacs. If you need to cancel you must give 7 days notice to receive 50% refund. There is an admin fee of £50 applied to all cancellations. If no notice is given there will be no refund.
We charge by the day.
We reserve the right to revise our prices when necessary. All prices quoted will be at the rate prevailing at time of booking. All prices charged will be at the rate prevailing at time of boarding.
Vaccine card must be shown on arrival as a condition of residence.
CATS must be fully inoculated against Feline Leukaemia, Feline Infectious Enteritis, Feline Viral Rhinotracheitis (Feline Herpes Virus) and Feline Calicivirus and must have had a booster injection within the previous twelve months.
Your pet is covered by our Pet Insurance whilst in our care up to our policy maximum. This insurance does not cover pre-existing conditions. Our insurance will only cover veterinary treatment for an illness that has occurred at Lawlor Cat Hotel or that first shows clinical signs within 48 hours of leaving the kennels. Receipts for veterinary treatment must be submitted to us within 14 days of the pets departure. By booking with the Cat Hotel you are agreeing to authorise us to have your cat seen by our vet at our discretion.
PLEASE NOTE WE DO NOT ACCEPT UN-NEUTERED MALE CATS OVER 6 MONTHS OF AGE
All pets details are logged on our Pet Admin software including any special needs, vets details, medication and dietary requirements. Please note that we can administer injections if required and we do not charge extra for administering any kind of medication for your cat or dog. Check in is after 3pm and check-out before 10am.
Everything your cat or dog requires for his/her stay here is provided. We provide bedding, food dishes and toys. You are welcome to bring your own pets bedding or toys and as much as we will try our best to keep them in the condition they came in and not be lost in our large washing system we cannot guarantee that these will be returned at the end of the pets stay. We do recommend you bring and leave something with your scent on as the cats love this.
If you have booked a treatment you are agreeing that “I confirm that my cat is fit, healthy and fully vaccinated. I have disclosed all relevant medical conditions to Lawlor Cat Hotel . I give my consent for the groomer to carry out the necessary grooming technique required in order for my cat to receive the best possible care. I agree that I shall not hold the groomer responsible for any abrasion, patchiness or hair loss sustained to my cat as a result of my failure to disclose any pre-existing skin condition or as a result of any grooming technique deemed relevant by the groomer. I agree that I shall be liable for any additional charged incurred as a result of my cat harbouring any parasites.
I agree that if I am uncontactable and my cats health gives cause for concern, then I give my consent for Lawlor Cat Hotel to obtain veterinary treatment for which I am fully liable”.